The Power of Personability: Unveiling the Benefits of a Personal Touch on Your Business Social Media

Victoria Harris • 10 August 2023

People like people...FACT!

In a world where algorithms and metrics dominate the digital landscape, injecting a personal touch into your business's social media presence might seem counterintuitive. However, the reality is quite the opposite. Embracing personability on your business's social media can yield a plethora of benefits that extend far beyond mere likes and shares. Let's explore how infusing your brand with a genuine, relatable human touch can transform your online presence and drive success.


1. Forge Authentic Connections:


Behind every screen, there's a person seeking connection and relatability. Being personable on your business social media helps you break down the barriers that separate you from your audience. Sharing real stories, experiences, and glimpses of your team and workplace can create a sense of authenticity that resonates with your followers. This fosters a deeper connection, building trust and loyalty among your audience.


2. Stand Out in a Crowd:


The digital space is saturated with businesses vying for attention. By showcasing your brand's personality and quirks, you can stand out from the crowd. People are more likely to remember and engage with content that evokes emotions or feels relatable. Being personable sets you apart and leaves a lasting impression, helping your business remain top-of-mind in a competitive environment.


3. Humanize Your Brand:


Behind every business logo and product lies a team of real individuals. Personability humanises your brand by showcasing the faces, voices, and stories of the people who make it all happen. This human touch helps your audience see your business as more than just a faceless entity, making them more likely to form an emotional attachment and advocate for your brand.


4. Encourage Engagement and Interaction:


Social media is a two-way street. Being personable encourages meaningful interactions. When your audience sees that there's a real person or team behind the posts, they are more likely to comment, ask questions, and share their thoughts. This active engagement not only boosts your algorithmic visibility but also creates opportunities for genuine conversations and feedback.


5. Showcase Your Values and Culture:


A personal touch enables you to showcase your company's values, culture, and ethos in a subtle yet impactful manner. Sharing behind-the-scenes glimpses, stories of community involvement, or even employee spotlights can convey what your brand stands for beyond its products or services. This resonates with individuals who align with your values, fostering a deeper sense of connection.


6. Fuel Relatability and Empathy:


Being personable allows you to tap into universal experiences and emotions. When you share relatable stories or struggles, you create an empathetic bond with your audience. This shared understanding builds rapport and empathy, making your brand more approachable and encouraging a sense of camaraderie.


7. Amplify Customer Loyalty:


A personal connection breeds loyalty. When your audience feels personally connected to your brand, they are more likely to become repeat customers and brand advocates. The positive experiences they have interacting with your personable content can lead to word-of-mouth recommendations and increased customer retention.


8. Adaptability in Trends and Challenges:


A personable approach makes it easier for your brand to adapt to changing trends, challenges, and conversations. You can infuse your unique perspective into ongoing discussions, making your content relevant and timely. This agility not only keeps your brand current but also positions it as a thought leader in your industry.


In conclusion, the benefits of being personable on your business social media are not just skin deep. By embracing a personal touch, you unlock the potential to connect authentically, differentiate yourself, and foster loyalty in the hearts of your audience. So, go ahead – let us help you humanise your brand, showcase its essence, and watch as your business thrives in the world of social media.





The Harris Group, award winning Marketing Consultant
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